Returns Policy

We want you to be happy with your NEONOVA purchase. If there is an issue with your order, please contact us so our team can review it.

Eligible Returns

Returns may be accepted for eligible products in accordance with our return conditions and applicable law.

Custom Neon Signs

Custom-made neon signs are created specifically according to the customer's selected design, text, size and specifications. Because of their personalized nature, returns or cancellations may be restricted once production has started, subject to applicable law.

Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, contact us as soon as possible with your order number and supporting photographs.

Return Condition

Where a return is approved, the product may need to be returned in its original condition and packaging.

Contact Us

Email: [williamlucas3442@gmail.com]

Address: 269, Hariom Complex, Karodara, Surat, Gujarat, India