Shipping Policy

At NEONOVA, we carefully prepare and pack every order before shipping it to you.

Order Processing

Orders are processed after payment confirmation. Custom neon signs may require additional production time because they are made according to your selected design and specifications.

Shipping Time

Estimated delivery time may vary depending on your location, product type, customization and shipping partner.

Shipping Address

Please make sure your shipping address, phone number and other delivery information are correct when placing your order.

Delivery Delays

Delivery may occasionally be delayed because of weather, holidays, courier issues or other circumstances outside our control.

Damaged Package

If your package arrives damaged, please contact us as soon as possible with your order details and clear photographs of the package and product.

Contact Us

Email: [williamlucas3442@gmail.com]

Address: 269, Hariom Complex, Karodara, Surat, Gujarat, India